Spa Therapist.
Delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner. Maintaining equipment and sample inventory of products. Acknowledging and responding to relevant customer queries, needs and expectations.
Responsibilities of Spa therapist.
- Greeting and welcoming spa guests.
- Performing different types of massages, beauty treatments, and wellness therapies.
- Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
- Communicating with guests during massages to adjust massage techniques as required.
- Resolving guest complaints and reporting any accidents to the supervisor.
- Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
- Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
- Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
- Enquiring about guests’ medical conditions and allergies before providing spa services.
Skills Required.
- Customer service skills to put clients at ease.
- Sensitivity and understanding towards your clients’ needs.
- The ability to work well with your hands for giving treatments.
- Excellent verbal communication skills to explain treatments.