We are currently seeking a dynamic and customer-focused Sales Associate for Delhi Duty-Free. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling a wide range of duty-free products, and ensuring an enjoyable shopping experience for our customers.
Responsibilities/Duties:
- Greet and welcome customers to Delhi Duty-Free, providing a warm and friendly shopping experience.
- Assist customers in selecting and purchasing duty-free products, including liquor, tobacco, fragrances, cosmetics, confectionery, electronics, and more.
- Provide product knowledge and recommendations to customers, ensuring they are aware of the latest promotions and special offers.
- Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
- Handle customer inquiries, complaints, and returns professionally and in a timely manner.
- Maintain a clean, organized, and visually appealing store environment, including product displays and promotional materials.
- Monitor and replenish stock levels to ensure products are readily available for customers.
- Collaborate with team members to achieve sales targets and meet individual and store objectives.
- Stay up-to-date with product knowledge, new arrivals, and industry trends to provide accurate information to customers.
- Adhere to all store policies and procedures, including security measures and cash handling guidelines.
Requirements for Sales Executive:
- Strong customer service skills with a friendly and approachable demeanor.
- Excellent verbal communication skills in English; knowledge of additional languages is an advantage.
- Ability to work in a fast-paced and dynamic environment, handling multiple tasks simultaneously.
- Basic math skills for processing transactions and handling cash.
Attention to detail and accuracy in handling products and completing sales transactions. - Flexibility to work shifts, including weekends, holidays, and evenings, as per the duty roster.
- Ability to work effectively both independently and as part of a team.