Job Description
An Airport Ground Staff is a post or a job profile that takes care of the proper safety and comfort of the passengers at the airport including good assistance and providing all the necessary information to the passengers, Ground staff at an airport perform several essential duties to ensure the safety and comfort of airline passengers and crew members, including checking baggage, stocking aircraft with refreshments, and cleaning the plane and runway between flights.
Airport Ground Handling Duties for Indigo Airline
- Welcoming passengers at the time of travel
- Handling the Goods, Cash, and Passenger counter.
- Providing necessary flight information to passengers.
- Providing passengers have an easy and comfortable experience.
- Suffice check-in, boarding, and deposition procedures.
- Handling and Coordinating with staff around the aircraft during its stopover.
- Prepare and handle the weather condition, flight plans, fuel, and other important information.
- Manage load and unload goods and baggage.
- Observe Customer Safety with Security Procedures.
- Handing and repairing mechanical faults.
Skills required to work as Airport Ground Staff at Goa Airport
- reasonable and attentive
- Strong interpersonal skills
- Strong verbal communicator
- Familiar with the software used to connect with customers and gather their information