Welcome guests during check-in and give a fond farewell to guests while checkout.Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals, and departures.
Responsibility of Guest Relation Executive:
- Welcome guests during check-in and give a fond farewell to guests while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Check on VIP reservations, and complete their pre-registration formalities.
- Overseeing VIP guests, arrivals, and departures.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Adhere to strict staff grooming and hygiene standards.
Required Skills for GRE at Delhi Airport:
- Good Communication Skills.
- Good Interpersonal Skills.
- ability to work Under Pressure.
- Must be able to work shifts – days, evenings, weekends, and holidays.
- A positive attitude and outgoing personality are essential.
- Professional in demeanor and presentation.