F&B Associate.
Greet customers and answer their questions about menu items and specials. Take food and drink orders from customers. Prepare food and drink orders, such as sandwiches and coffee. Relay customers’ orders to kitchen staff.
Roles and Responsibilities.
- Provide excellent customer service by greeting and assisting guests in a friendly and professional manner.
- Take customer orders accurately and enter them into the POS system efficiently.
- Prepare and serve a variety of food and beverage items according to established recipes and guidelines.
- Ensure customer satisfaction by promptly addressing concerns and resolving any issues that arise.
- Maintain cleanliness and hygiene standards in the dining area, including cleaning tables,chairs, and floors.
- Follow proper food handling and sanitation procedures to ensure the safety of guests and staff.
- Assist in stocking and replenishing food and beverage supplies as needed.
- Handle cash transactions.
- Collaborate with team members to maintain a smooth and efficient workflow.
Required Skills.
- Time management.
- Collaboration skills.
- Multitasking.
- Verbal and written communication.
- Customer service.
- Food hygiene.
- Cashier training.
- Leadership skills.