Duties and responsibilities of ground staff at airports There are many duties and responsibilities to come with ground staff jobs, but the main one is to ensure the safety and comfort of all passengers who travel through the airport.
Ground Staff Responsibility for Indigo Airline at Pune Airport
- Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping
- passengers with inquiries about delayed or lost baggage.
- Taking reservations from passengers who call in.
- Assisting passengers with luggage check-ins at the ticket counter.
- Making sure that all baggage is delivered.
- Confirming the identities of passengers, and providing them with boarding passes.
- Helping passengers and the flight crew to get on and off the plane by providing the stairs.
- Managing the arrival and departure gates. This involves attending to customers before they board, after they land, or when they are switching between flights.
Requirements Skills For Indigo Airlines Ground Staff:
- must have a good command of the English language.
- They should have excellent communication skills.
- Excellent interpersonal skills.
- Well-groomed.
- Willing to work shifts.
- Computer literate.
Eligibility Criteria
- Age limit 18 to 27
- A student must Graduated with any stream from any reorganized university
- Excellent communication skills