Cabin Crew.
Cabin crew, also known as Flight Attendants provide in-flight services to ensure that airline passengers have a comfortable and smooth flying experience. Their duties include answering passengers’ questions, enforcing safety measures before, during, and after takeoff, and serving food and beverages during flights.
Roles and Responsibilities of Cabin Crew:
- Understand the duties of your assigned position during flight and act your best.
- Ensure the satisfaction of passengers by answering questions and offering them assistance.
- Check the cabin before take-off to ensure compliance with safety regulations.
- Welcome travelers on board and help them to their seats when necessary.
- Serve food and beverages and sell products.
- Give the “safety” presentation in a well-prepared manner.
- Monitor the cabin frequently for the entire duration of the flight.
- Adhere to established regulations and procedures.
- Remain calm and offer assistance to passengers in the event of an emergency.
- Give particular attention to passengers with special needs (children, disabled, elders, etc).
- Prepare accurate reports concerning any significant issues or happenings.
Skills Required:
- Fluency in English and knowledge of additional languages is a strong advantage.
- Customer-oriented approach.
- Clean, professional appearance and healthy constitution.
- Exceptional communication and presentation skills.
- Cool-tempered and patient with an aptitude for resolving issues.
- Customer service skills for working with passengers.
- Excellent verbal communication skills.
- Patience and the ability to remain calm in stressful situations.
- To enjoy working with other people.
- Knowledge of public safety and security.
- The ability to accept criticism and work well under pressure.