Guest Service Associate.
They are responsible for taking orders, ringing them up in the register, preparing the order, and cashing out the customer in a courteous and prompt manner. Maintaining a pleasant demeanor with guests at all times is essential
Responsibilities of Guest Service Associate.
Food & Beverage Associate process orders and serve food & beverage items to customers, ensure customers are satisfied with their dining experience, process customer payments, and immediately handle complaints and concerns as they occur.
They are primarily responsible for providing food and drink to guests. This can involve direct table service or it can involve topping up buffet selections with fresh food, serving guests in the buffet queue.
Skills required.
They need food service and waiting skills, alongside excellent customer service skills and the ability to communicate well with guests. Food and Beverage Assistants also need excellent knowledge of food preparation and hygiene standards.